shipping FAQ
I use canada post to ship all items. as of now i'm unable to ship to the UK/EU.
♦ How long will it take for my order to dispatch?
my shipping times are a lot slower than your average shop. i'm disabled and struggle with fatigue - preorders can take months for me to ship out everything after the items get made. i'm just one me, so thanks as always for being patient!
♦ How will I know when my order has shipped, and when will it get to me?
you will receive a shipping confirmation email from either my shop or from canada post depending on whether it is tracked or not. sometimes you'll get an email from both! there's sometimes a week+ delay between the bigcartel shipping notif and the CP tracking number since i order postage in batches.
after shipping, items take about a week within Canada, 2 weeks to the USA, and a month or more internationally, plus at least a couple more weeks of wiggle room depending on how early it ends up in my dropoff pile.
♦ Can you send me a tracking number/tell me where my package is?
tracking numbers are sent through canada post, and only when you select a shipping option with tracking at checkout. in either case, i won't have any more info than you do!